Site icon Nick Bradbury

FeedDemon by Subscription?


UPDATE: Based on your comments about this post, we’ve changed our mind.


Shortly after I was acquired by NewsGator, customers started asking whether FeedDemon would switch to a subscription model. At the time we were still ironing out the details, but we’ve decided now: FeedDemon (but not TopStyle) will become subscription-based software.

The rational behind moving to a subscription model can be found in this post from Greg Reinacker, which explains how the subscription model actually works out cheaper (especially for existing FeedDemon customers, who get two years of free upgrades). However, “subscription-based software” is a phrase that causes some people to recoil in horror, so I’m curious how FeedDemon users will react to the news.

My own reaction when the idea was first proposed was, “No way!” The subscription model never appealed to me because of ownership – I own the data that my software uses, and I don’t want to be locked out of it. So let me clarify that this will not be the case with FeedDemon. If down the road you let your subscription expire, you’ll still be able to export your channels, watches and news bins from FeedDemon. That’s your data, so you won’t be locked out of it.

That was my only real roadblock to accepting the subscription model – once I realized that “subscription” doesn’t equal “loss of ownership,” I was fine with the idea. And for a company like NewsGator, which offers several products that tie into the same server-side piece, a subscription model actually makes sense. You’re paying for a service, and that service includes several software options so you can choose how you’d like to access the service. Fair enough, IMO.

But I realize that you may have other concerns about this move, and I’d like to hear about them. What is your reaction to a subscription-based FeedDemon, and what can we do to address any of your concerns?

PS: For some reason, this is one of those topics that brings out the flamers and trolls, so I have to ask that you be thoughtful and respectful when commenting here. Thanks!

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