At the “Users in Charge” session at last week’s BloggerCon, Chris Pirillo defined the word “freedbacking” to mean “free feedback from software users to developers.” Later in his blog, Chris asked users (better known as “customers”) to use the word (or tag) “freedbacking” in any blog posts which give feedback to developers.
Chris, you know I respect you, but beyond self-promotion, what’s the goal here? If it’s to make developers listen, then I don’t get it. Any developer worth his salt is already subscribed to keyword search feeds about his or her software, and any developer who isn’t already listening isn’t likely to hear users just because they use the word “freedbacking.” So using the word “freedbacking” strikes me as superfluous.
What am I missing?
PS: Ironically enough, by using the word “freedbacking” here, I’ve made sure that Chris will hear this :)